ESAH VIP REWARDS

Esah and Co VIP loyalty program

ESAH VIP REWARDS FAQS

 

1. Do my VIP points expire?

No. You can accumulate your points as much as you want and redeem up to $35 worth of coupons at a time, or, redeem as little as $1 with your points. As we are a boutique, some styles may be exclusive and are available for a limited time only - so redeem your rewards and get those sparkles before someone lucky does!

2. How do I make a member account?

Launch our VIP program by clicking on the Heart Bag widget floating on the screen. Click on 'Join Now' and enter in your details and you are ready to go!

3. How do I redeem my rewards and use them for my next purchase?

Simply log in to your member account. Through the Esah VIP Rewards program launcher (Heart bag widget on your screen), click on 'Ways to earn' and view all the different rewards you can redeem. Once you claim a reward it will be saved onto your account and a code will appear. Copy and paste the code into the 'Discount code' section when checking out.

4. Can I use multiple codes in one purchase?

Unfortunately no. You can only use one code at a time. Any unused claimed rewards will be saved into your member account ready for you to use next time!

5. What if I want a refund or partial refund?

We will refund your VIP points accordingly. It will appear back onto your Esah & Co Member account after 5 business days.

6. I have made purchases before but the points aren't on my account. How can I claim the points?

Simply shoot us a message via our contact us page with your full name and we can fix that up for you!

 

Have any other questions? Send us a message via our contact page!

 
Bundle Up and save up to 25% off.
Bundle Up and save up to 25% off.
Bundle Up and save up to 25% off.

The Bundle Bestie

Thinking of a few gifts for your loved ones or your besties? Or maybe you just can't decide on one? The Bundle Bestie is the perfect solution for you. You have the control to create a bundle with all of your favourites and you can save up to 25% off. Packaged in our signature pouches PLUS an option for gift wrapping and a custom card - you can give the perfect meaningful and unique gift for your loved ones (or yourself).

Create the Bundle Bestie

The Candy Box Experience

Ok imagine this - you slide open your Candy Box of sterling silver hoops and charms. You chose a variety, and you are mesmerized by all the sparkly charms (your candy!). You get an instant serotonin boost. You then feel this excitement of creating a new earring look. Whilst your adding the charms on - you're already looking forward to how you'll change it up for the evening! This feeling gets you daily. Their not just another pair of sterling silver hoops. It's the sweetest experience.

Create your candy box here